Prevention and Recovery Center

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I have been a patient at the Women's Health Center for about 30 years, maybe more. There have been significant changes in this time but I can honestly say that the care I receive is excellent. I have a caring and understanding doctor whose staff, for the most part, are also very good and very helpful. I have been an inpatient a few times as well and can say, in all honesty, that I have received good care there as well with caring/empathetic nurses and doctors. Even though I have given this a 5 star rating I can say also that there are and have been some issues that have not been pleasant but the doctor/s have always been willing to work with me on those issues as well. I highly recommend this facility and the Womens Health Center specifically. Although it is Women's Health Center is it a place of treatment for men as well. I have seen many male patients in this clinic and the doctors are male and female!

I have been satisfied with the hospital and staffs.I had one procedures and the care I received have been wonderful.a very positive experiences.

Love this hospital quick and get information you need right away very clean and nice hospital!!!

I have been to this hospital multiple times, for an emergency appendectomy and again for a few cardiac related emergencies and short hospitalizations. I work at MGH but I have to say the care I got at Mt Auburn was outstanding. The facilities are super clean and beautiful and the staff was attentive, knew what they were doing and were very kind. The food was even good! I got a private room each time with no extra charge (not sure how this works but I loved it!) and the room was roomy with a big window and was super clean. I am really impressed with the care in the ER too. They always took me right in and I would wait in a private room with the door closed on a gurney bed until the doctor came in. (As much as I love MGH and know they are a great hospital, their ER experience is terrible - most people have to sit in a crowded waiting room in a chair, not very comfortable). I really love this hospital and can't say enough nice things about it - top notch in my opinion.

Nothing but positive experiences in clinics,E.R.,and,hospital admissions!(I was an R.N. for 35 years, and know what constitutes an exceptional facility,and that is Mt.Auburn!)Intelligent and professional care for the last 25 years.

Go to Mt Auburn! I have spent too many hours at this hospital, all of which were great. The staff is always prepared, caring and well informed about our needs. No reading from charts and asking questions that make you feel like a number. EVERYONE knew why and what we needed. They asked great question and where prepared to help. The hospital feels like a community hospital. Easy parking, easy to navigate the floors and easy to drive too. Im so grateful for the staff and everyone there. I was told to go to MGH, I never got a single return call from MGH that didn't say "we can see you in 3 months (undertone... if your lucky)". I love Mt Auburn for everything it is, everything it did for my family; and the fact I know that we are in good hands... overtime with everyone there. Thank you from a worried momma... xoxox. M

I love women canter the best Nears I had ever meet all are best but here Named is Janet the way she treat here patients wow every one the best I change please I live in Lowell MA I missed this place the way they treat me they're the best !!!!

Fantastic first experience here! On time apt, well organized facility, plus an extremely kind staff. So grateful to have this hospital nearby.

Mt. Auburn Hospital has always been my go to hospital. It is small enough that you don't feel overwhelmed, unlike the Boston hospitals which are massive. I've never felt like I didn't get the care I needed and, when they felt they couldn't help me, they transferred me to Beth Isreal. I have spent a lot of time in Beth Isreal so I have something to compare it too. First, parking is inexpensive here. BI is so expensive and I felt guilty asking my family to come visit me because of the expense. The food at Mt. Auburn is really good, not like hospital food of years ago. It is a teaching hospital so you have lots of eyes on you if you are admitted. This is the same at any of the teaching hospitals. The nurses are attentive and overworked like any hospital but I never had a problem getting one when I needed attention. The rooms are cleaned every day. I happen to get lucky and had a private room. Yes emergency can be a nightmare of a wait but so is any other emergency room if they are busy. On a whole, this hospital does a good job.

I have had many experiences at Mount Auburn Hospital. I have been to their ER, walk-in clinic, and had a couple of outpatient surgeries there. Overall over the decades I have been very satisfied with the hospital and feel like I got top-notch treatment. In particular I would like to rave about the doctors at the walk-in clinic. I have gone to the walk-in clinic for pneumonia, bone injuries and an infection. The doctors are senior experienced physicians, not new residents (no offense). The doctors listen, are good diagnosticians, & provide care in a careful sensitive manner. This is highly unusual up in my prior experiences with many free standing walk in clinics or hospitals.

Always a wonderful place to get the best care! The staff is wonderful and we have great doctors. We feel so blessed

I have always had a great experience at Mount Auburn. The staff from the housekeepers, nurses, case managers, & physicians have been nothing but curteous and helpful. Thanks so much for all that you guys do!

This place by far has THE BEST staff of any hospital I have EVER been to! I unfortunately had to "live" here for 2 plus weeks with my newborn who was in the NICU, and the nurses were just simply amazing. I mean, they went to levels beyond any expectations, between caring for my son and keeping me sane! The doctors were incredible and even the kitchen and janitorial staff went ABOVE AND BEYOND to make sure I was comfortable! I couldn't recommended this place more. I am so thankful for ALL of these people every single day!

Excellent doctors and nurses who treat you like an individual.

Had my baby here in March 2016. Couldn't be happier with the labor and delivery department. I used the nursery every night during our stay and they were great. Always brought my son back to the room for nursing. Get the chocolate cake when you order lunch and dinner.

Wonderful midwives and nurses there. Gave birth to my son last week and couldn't be more grateful to the staff. Out of the 30+ staff I came in contact with (50 hour labor turned c-section)only 2 were less than spectacular. Overall great experience, didn't feel pressured to do things I didn't want to and they respected my birthing wishes. Love the midwives and nurses at Mt auburn